Contact Us

Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a site we cover? This page explains how to reach Best Crypto Casinos and what kind of enquiries we're able to help with.

How to reach us

The best way to contact us is by email at [email protected]. We read every message and try to respond within a couple of business days, though it can take a little longer during busy periods.

When you write in, it helps to include:

• Which casino or page your message relates to
• A brief description of the issue or question
• Any screenshots or reference numbers, if relevant (for example, a support ticket from a casino)

What we can and can't help with

We're an independent review and comparison site, not a casino, a payment processor, or a customer support desk for any of the brands listed here. That means there are some limits on what we can do.

We're glad to hear from you about:

• Corrections or updates to our reviews, ratings, or bonus details
• Feedback on your own experience with a site we've covered, positive or negative
• Questions about how we research and rank crypto casinos
• General questions about how crypto deposits, withdrawals, or bonus terms typically work
• Suggestions for sites or topics you'd like us to look into

We're not able to help with:

• Withdrawing your funds, resolving a dispute, or reopening a closed account — these need to go through the casino's own support team
• Identity verification or KYC issues on a specific site
• Legal or tax advice — for anything involving your state's gambling laws or tax obligations on winnings, speak to a qualified professional

If you're having a problem with a casino

If a dispute has come up with a site — a delayed payout, a bonus that wasn't credited, or a verification hold — contact that casino's support team directly first, since they're the only ones who can act on your account. Let us know too: your feedback genuinely feeds into how we score and rank sites over time, and repeated reports about the same issue affect a casino's position on our list.

If gambling has stopped feeling fun or manageable, that's a separate and more important conversation. Our Responsible Gambling page has tools, information, and the National Problem Gambling Helpline (1-800-GAMBLER), which is free and confidential. It's worth remembering that offshore crypto casinos generally don't offer the same self-exclusion or player-protection tools as state-regulated operators, so it's on the player to set their own limits.

Before you write in

A few things are already covered elsewhere on the site and might save you a wait:

• For background on who we are and how we approach this niche, see our About Us page
• For the legal and licensing terms that apply to using this site, see our Terms and Conditions page

All content here is intended for adults of legal gambling age in their state or jurisdiction — 18 or 21 depending on the site and local rules — and nothing on rulesofthumbbook.com should be read as an inducement to gamble beyond what you can comfortably afford to lose.

What happens after you contact us

1. You send your message to [email protected] with the relevant details
2. We review it and, where needed, follow up with a clarifying question
3. Corrections or updates get reflected in the relevant review; general enquiries get a direct reply

There's no need to chase us repeatedly — one clear message is usually enough for us to pick things up and get back to you.